Refund Policy

Important Information

Important considerations before dropping classes

Term Start Date is Key
The refund schedule is based on the session (term) start date, NOT the start date of the course. This also applies to online courses. Be sure you know what session (term) your course is in.

Refund Deadlines and the Last Day to Drop Courses are NOT the same
Refunds are calculated only by the scheduled refund deadlines on this page. To view drop dates, go to our Academic Calendar.

• Students should consider consulting with an advisor or counselor
• Students should consider insurance issues affected by dropping classes
• Students should consider a possible reduction of financial aid. See the Financial Aid Recipients section below.

Student refunds are computed by using:

The date the Student Registration Office receives a formal drop form from the student or The date the Student Registration Office receives a phone call, mail or fax from the student requesting a class drop (Remember, if you drop a class by phone, you will not have a record of the day you dropped) or

The date the student initiates a drop via the Internet.

Courses dropped after the 100% refund period, for each specific part of term, will be recorded as a “W” (withdrawal grade) on the official transcript.

Student Accounts
Phone: 515-964-6446
Fax: 515-965-7035